Hello, my name is
Richard Adler
Web Developer
IT Support
Business Owner
Computer Science Student
- +44 7399 259323
- Linkedin Profile
As a web development enthusiast with experience as a web administrator and in various IT roles, I bring a diverse set of skills to any team. My passion for web development has led me to become proficient in HTML, CSS, JavaScript and I am always eager to learn more. As a web administrator, I have honed my skills in website maintenance, server management, and troubleshooting. My experience in other IT roles has given me a strong foundation in networking, security, and software development. With my technical expertise and enthusiasm for web development, I am ready to contribute to any project and help drive success.
Skills & Experience
- Troubleshooting and problem-solving
- Technical knowledge of operating systems
- Network administration and configuration
- Hardware installation, maintenance, and repair
- Understanding of cybersecurity principles and practices
- Familiarity with Google cloud computing platform
- Remote support tools (TeamViewer, Remote Desktop)
- Ticketing and IT service management system (JIRA)
- Backup and disaster recovery solutions
- Knowledge of programming and scripting languages
- Content management systems (WordPress, Joomla)
- Vendallion Omnichannel Campaign Management
- Version control system GitHub
- Web performance optimization techniques
- Search engine optimization (SEO) best practices
- Basic understanding of server-side languages (PHP, Node.js)
- Database management (SQL, MySQL, MongoDB)
- Knowledge of UI/UX principles and best practices
- Wireframing and prototyping (Sketch, Figma)
Work Experience
2022 - 2024
Brian James Trailers
Website Administrator / IT Support
- Implemented and tested new website features
- Managed product listing, ensuring accurate information, pricing
- Maintained user accounts and provided support
- Maintained SAP database / Created SQL queries
2018 - 2019
Mercedes-Benz Manufacturing
IT Support TechniciAN
- Provided on-site and remote client support
- Ensured all SLA's were met
- Documented problem-solving steps and maintained organization's computer systems and networks
- Completed projects on time, including Windows migration and equipment upgrades
2017 - 2018
Computacenter
Helpdesk Support
- Provided 1st line technical support via email, phone, face-to-face, and remotely
- Answered customer questions and general inquiries
- Managed incidents through ticket system
- Escalated unresolved issues to 2nd Line Support Technicians when required
- Worked to SLA thresholds for incidents
Education
2021-ongoing
Solent University
BSc (Hons) Computing
2011-2013
Mechanical Engineering and Computer Science Secondary School
Webmaster Certificate
2007-2011
Mechanical Engineering and Computer Science Secondary School
Baccalaureate Diploma
Programing Skills
MySql
85%
JavaScript
80%
C
45%
Python
60%
Java
40%
HTML5 & CSS3
90%
PHP
20%
